Terms & Conditions

Terms & Conditions – Drinks Ơi

Effective Date: April 10 , 2026

These Terms and Conditions govern your use of the Drinks Ơi website and services. By accessing or using www.drinksoi.vn, you agree to be bound by these Terms.

1. Acceptance of Terms

By using our website, you confirm that you have read, understood, and agree to these Terms & Conditions. If you do not agree, you must discontinue use of our services.

2. Legal Drinking Age

  • You must be of legal drinking age in your jurisdiction (18 years old in Vietnam) to purchase alcoholic beverages.
  • We reserve the right to request identification for verification and to cancel orders if age cannot be confirmed.

What We Don’t Do  

We do not knowingly sell or deliver alcoholic products to minors.

3. Promotional Emails

  • By using our services, you agree to receive promotional emails.
  • You may opt out at any time by clicking the unsubscribe link in each email.

4. Products and Services

  • Drinks Ơi offers alcoholic and non‑alcoholic beverages, food items, and related products.
  • Availability is subject to change without prior notice.
  • We strive for accuracy in product descriptions, but minor variations in packaging or labeling may occur.

5. Pricing

  • Prices are listed in Vietnamese Dong (VND) and may change at any time.
  • Taxes and shipping charges may apply.
  • Errors in pricing or product information may be corrected at our discretion.

6. Orders

  • We reserve the right to refuse or cancel orders, limit quantities, and verify customer information before processing.
  • A confirmation email will be sent once your order is accepted.

7. Payment

  • Accepted payment methods: Visa, MasterCard, Napas, JCB, American Express, UnionPay, plus local cards from 32 banks in Vietnam.
  • Order online pay cash on collection, Shop Pay
  • All payments must be completed before shipment.
  • Payment terms are further detailed in our Shipping and Payment Policy.

8. Delivery

  • Delivery times are estimates only.
  • We are not responsible for delays caused by couriers, weather, or external factors.
  • Risk of loss or damage transfers to the customer upon delivery.
  • Full terms are available in our Shipping and Payment Policy.

9. Returns

  • Returns are subject to the terms outlined in our Returns & Refund Policy.

10. Intellectual Property

  • All content on this website (logos, text, images, design) is owned by Drinks Ơi and protected under applicable laws.
  • You may not copy, reproduce, or distribute content without prior written permission.

11. User Responsibilities

You agree not to misuse the website. Prohibited activities include:

  • Fraudulent, misleading, or unlawful use.
  • Manipulating ratings or feedback systems.
  • Hacking, reverse engineering, or bypassing security measures.
  • Collecting personal data of other users.
  • Sending spam, junk mail, or unauthorized advertisements.
  • Distributing malware or harmful code.
  • Overloading or impairing the service.
  • Violating laws, including anti‑money laundering and anti‑terrorism regulations.
  • Circumventing sanctions or embargoes.
  • Harassing, stalking, or infringing on the privacy of others.

12. Limitation of Liability

  • Drinks Ơi is not liable for indirect damages, loss of profits, or improper use of products.
  • Our maximum liability is limited to the value of the product purchased.

13. Indemnification

You agree to indemnify and hold Drinks Ơi harmless against claims arising from your misuse of the website or violation of these Terms.

14. Governing Law

These Terms are governed by the laws of Vietnam. Any disputes will be resolved in the courts of Hanoi, Vietnam.

15. Changes to Terms

We may update these Terms & Conditions at any time. Changes take effect immediately upon posting. Continued use of our services indicates acceptance.

16. Cookies Usage

  • Drinks Ơi may automatically collect and store information in server logs, including details of how customers use and query our services.
  • Cookies may identify customer accounts, handle errors, and store preferences such as language and browser type.
  • You may disable cookies in your browser, but some features may not function properly.

17. Contact Us

For questions regarding these Terms & Conditions, please contact us: