Privacy Policy

Privacy Policy for Drinks Ơi

Effective Date: APRIL 10, 2026

Drinks Ơi (“we,” “our,” “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website https://drinksoi.vn, place an order, or interact with our services. By using our website, you acknowledge that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as outlined here and in our Terms and Conditions.

  1. Information We Collect

1.1 Personal Information

Data that can directly identify you, such as:

  • Name, email address, phone number
  • Payment details when you make purchases
  • Account login credentials
  • Information you submit through forms (support requests, newsletter sign‑ups, reviews, comments, uploads)

1.2 Non‑Personal Information

Data that does not directly identify you but describes your interaction:

  • Browser type, operating system, device model
  • IP address or general location
  • Pages visited, time spent, clicks
  • Cookies, tracking pixels, and analytics technologies

1.3 Age Verification Data

To comply with legal requirements, we may collect:

  • Date of birth or age declaration
  • Government‑issued ID details (only when required for regulated products such as alcohol)
  • Technical checks such as cookies or device settings that estimate age

What We Don’t Do  

We do not use age verification data for marketing or profiling. We do not retain ID documents longer than necessary for compliance.

2. How We Use Your Information

We use your information for the following purposes:

Operational Uses

  • Process and fulfill orders
  • Verify age eligibility
  • Manage customer accounts and preferences
  • Provide customer support

Improvement Uses

  • Improve website performance and usability
  • Personalize your experience (e.g., product recommendations)
  • Use aggregated/anonymized data for analytics

Marketing Uses

  • Send marketing communications if you have consented
  • Allow you to withdraw consent at any time

Security & Compliance Uses

  • Detect fraud and enhance security
  • Comply with legal obligations
  • Defend against disputes or enforce contracts

What We Don’t Do  

We do not use your data for unlawful purposes. We do not continue marketing if you withdraw consent.

3. Sharing Your Information

We may share your data with trusted third parties:

  • Payment processors (Visa, MasterCard, VNPay)
  • Shipping and delivery partners
  • Hosting and IT service providers
  • Marketing tools (email services, analytics)
  • Authorities if required by law

What We Don’t Do  

We do not sell or rent your personal data. We do not share your information with advertising networks. All third parties are contractually bound to protect your data.

4. Data Security

We take appropriate measures to protect your data, including:

  • SSL encryption and secure payment gateways
  • Access control and authentication
  • Encryption at rest and in transit
  • Regular system monitoring and intrusion detection
  • Staff training and restricted access

What We Don’t Do  

We do not guarantee absolute security — no method of transmission or storage is completely secure. However, we commit to notifying you promptly if a data breach occurs.

5. Data Retention

We retain personal data only as long as necessary to:

  • Fulfill orders
  • Comply with legal requirements (e.g., tax records for 5 years)
  • Resolve disputes

After these purposes are met, data is securely deleted or anonymized. Backups are managed with the same retention rules. Customers may request deletion of their personal information by contacting us at shop.drinksoi@gmail.com.

What We Don’t Do  

We do not keep personal data indefinitely or without purpose. We do not ignore valid customer requests for deletion.

6. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion
  • Restrict processing
  • Withdraw consent
  • Request data portability

You may exercise these rights by contacting us through our website at www.drinksoi.vn. We respond to requests within 30 days and do not charge fees unless requests are excessive.

What We Don’t Do  

We do not deny or ignore valid rights requests. We do not restrict your ability to withdraw consent or access your data.

7. Third‑Party Links

Our website may contain links to other websites not operated or controlled by Drinks Ơi. Once you leave our site, our Privacy Policy no longer applies. Your interaction with other websites is subject to their own rules and policies. We encourage you to review third‑party privacy policies before engaging.

8. Children’s Privacy

Our services are not intended for individuals below the legal drinking age. We do not knowingly collect data from minors. If we discover that we have inadvertently collected such data, we will delete it immediately. Parents or guardians may contact us if they believe a child’s data has been submitted.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. Significant changes may also be communicated via email or website notice. Continued use of our services after changes indicates acceptance.

10. Contact Us

For any questions regarding this Privacy Policy, please contact us: